Testimonial – Rhonda Laffey
We had our Energy StormSaver windows installed 10/2/2014. We are not only happy with our windows (so far, since it was just done, but we are confident in the quality), we’re extremely satisfied with the entire installation process. The crew, more installers than I had anticipated, showed up bright and early, some arriving a bit earlier than others, but waiting to approach the house only when the crew head determined all the employees he expected for the job were present. The crew head, who was incredibly polite and available to answer any questions during the entire job, spoke with me first about what I could expect. The installers immediately got to work, and it was actually kind of amazing watching 5 – 6+ men working together so efficiently…like an assembly line. To my delight, they kept to their word about trying to make the job a 1 day affair, not the 2 days we were expecting, and worked non-stop, finishing in the early evening. There was no skimping on their professionalism, safety-conscience work habits, or work quality…plus they could not have been cleaner!! Thanks also to Ruben Fleites, VP of Installation, who came by early to check on the work, and was eager to help with any issues, questions, or comments we might have. Across the board, FHIA came through with a fantastic job!