Testimonial – LuvKnowz NoGender
I met with sales manager David Merenstein today for an estimate on hurricane impact windows. He was very polite, professional, and punctual. He explained the variety of grades of Miami Dade approved windows. He explained that not every hurricane window is energy efficient. He showed us with a special heat lamp and temperature gun. I felt every window after he put it under the heat. He explained about a fixed window that has two sliding doors as well as the regular sliding windows. He mentioned that one of my windows will need to be an encasement window to meet fire codes. The window will have to swing out. He explained the various financing options available. He also mentioned the difference between vinyl and aluminum window frames. He mentioned the great discounts they are promoting through the exclusivity for BJ and Costco whole sale members. He also went out of his way to add in our package window bar removal. He was patient and answered every question we had. He didn’t pressure us to sign a contract right away. Over all the experience was very informative considering how poor customer service can be in Miami.